Lugz.com Website Review & Ratings + Lugz Coupons

Lugz is a company that specializes in selling shoes for men, women and children. They offer work boots, shoes, sandals, sneakers, slip-ons and drifters. They offer men's sizes from 6.5 to 16 in regular and wide with. They offer women's sizes from 5 to 11. They offer kids sizes from infant, youth and boys sizes.

Lugz was founded in 1993. Prior to that they were a family owned company who made shoes for over 63 years. The first products launched for Lugz was two boots, a quilted vest and a pair of jeans. Since then, they have expanded and now offer a large variety of merchandise. They are owned by Jack Schwartz Shoes Inc. Their headquarters is located in New York, NY.

There are mixed reviews for Lugz. Some customers are unhappy with the customer service. One customer said, "I made an online purchase of three pairs of boots. Two of the three where wrong size. I sent them back and after waiting two weeks more I received replacements which were incorrect again. Again another two weeks and wrong boots a third time. After two months and the fourth time they finally got it right! Then I check my visa statement and I see they have double charged me. The worst part is they never apologized once or tried to make up for their repeated mistakes. My requests to speak to someone in corporate where ignored again and again. Lugz is the worst company I have ever delta with! Do your self a favour and avoid any dealings with this company!".

Other customers are happy with the pricing, the quality and the customer service. One customer said, "I bought them for my motorcycle originally because they cover the ankle and I love them. I have been wearing Lugz for about 10 years since I was 16, these are probably my favorite pair to be 100% honest.".

Lugz is not a Better Business Bureau accredited company. On the BBB rating scale of A+ to F, the BBB has given Lugz a rating of B+. They have had 3 complaints in the past 3 years and 2 complaints in the past 12 months. All of the complaints are closed. The complaints were regarding problems with billing and collection issues, delivery issues, and problems with the product or services.

Lugz is an upfront company.

Alexa traffic ranker shows Lugz ranks 229,111 globally and 32,978 in the United States. They have a reputation of 239 sites linking in. Visitors to the site spend about 4 minutes per day on the site with 42 second page views. The most frequent user of this site is females ages 25-34 who have children. They have some college education and they browse this site from home.

Google PageRank gives Lugz a rating of 4 out of a possible 10 points.

Lugz has a Facebook page with 86,910 likes. They showcase their merchandise on this page and they occasionally offer discounts on this page as well. They have a Twitter with 1,812 followers. They have a Pinterest with 95 pins. They also have a newsletter that offers the latest news and special offers. Also when you sign up they give you a 10% off coupon towards your next order. Lastly, they offer a blog.

Lugz collects personal information for business purposes. They will not share any personal information unless they give the customer prior notice. Please see the privacy policy for more information.

Lugz is an official Order Wave official store. They are McAfee Secure and tested daily. They are also Secure data encrypted by Network Solutions. They use SSL (Secure Socket Layer) technology to ensure encryption of personal information prior to transmission over the internet.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

Pricing for Lugz is competitive. When comparing Lugz with other stores that sell the same items I have found that Lugz is priced average. Other stores sell the same items for more than Lugz, but some other stores sell the same items for less than Lugz. Lugz occasionally gives discounts on some of their items as well.

Shipping is calculated at the time of checkout. Shipping is dependant upon purchase total, shipping address and shipping method chosen. Orders over $150 are shipped by free standard shipping. They also offer shipping to Canada. Shipping charges will be refunded only if they have sent the wrong item or if the item is defective.

Lugz accepts payments via credit card (Visa, MasterCard, American Express and Discover), and PayPal. They do not offer any other payment methods at this time. They do not offer any layaway or Bill Me Later options at this time. All items must be paid in full at the time of the purchase.

Lugz will accept returns within 30 days of purchase. Items must be in new, unused condition, and all tags must be attached. Items purchased from any retail store, cannot be returned to Lugz.com. Items purchased from Lugz.com, cannot be returned to any retail store. Lugz does not offer exchanges at this time.